Administrative Medical Assistants

This position is responsible for the timely patient flow of the physician’s office in a pleasant, professional manner. This individual is responsible for the sign-in of the patient, accurate registration, and appropriate wait time before the patient receives services. Requires awareness of customer service expectations, desire to deal with the public, and good communication skills.

Give your career the booster dose it needs by joining MDPoint as an Administrative Medical Assistant. We are always interested in talking to the best clinical talent in Mexicali. Join a global organization that gives you a growth-focused inclusive work culture.

Job Description:

• Scheduling: Book/Online Scheduling, Handling Appointments, Schedule diagnostic tests/ procedures

• Patient Intake: Obtaining Patient Demographics, Verifying Insurance information, Preparing and Managing daily charts

• Handles inbound and outbound calls

• Manage and organize Electronic Medical Records (EMR)

• Manage the physicians/doctor’s appointment calendar

• Verifies coverage and eligibility of new patients by calling third-party payors

• Educate patients about correct co-pays and deductibles with an expectation of payment at the time of service

• Process authorization and referrals

• Medication reconciliation and refills

• Outreach to providers on their schedules and follow-ups for patient scheduling

• Assists patients with requests for their medical records, following the policy and procedure for the release of medical records 

Job Requirements:

• Highly proficient in English and bachelor’s degree

• Experience in a US virtual medical office setting

• Training and/or a degree in medical terminology, insurance requirements, and customer service is highly desirable.

• Excellent spelling and typing skills

• Knowledge of medical terminology is highly preferred.

• Self-sufficient and quick to learn

• Professional and reliable work ethic

• Successful completion of the MDPoint Training Program within the first 30 days of employment

• Must have access to a completely private workspace with reliable internet

• Familiarity with navigating the electronic medical record (EMR) is highly preferred

Wage:

• We offer competitive pay along with incentives based on productivity to increase your net pay

• Other benefits commensurate with industry standards

Start date: Immediately

Work Timing

• Must have consistent availability and ability to work shifts between 8 am to 5 pm CST.